Austin Urology Institute

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  ditch the drive take less time off work skip the waiting room stay in control of your health

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Video Visits Available Now!

Urologic Care, Wherever You Are

Everyone deserves access to great urologic care, which is why Dr. Shaw and Austin Urology Institute are now offering telemedicine and telehealth services to our patients in Austin and across the globe. With telehealth care, Dr. Shaw can treat you no matter where you’re located or how mobile you are.

Video visits are appropriate for many types of appointments, especially follow-up care. Check out the list below to see if your upcoming appointment qualifies. We look forward to seeing you soon.

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How it works

Schedule appointment

Click here to request your video visit online, or call our front desk to schedule: (512) 694-8888

Confirm your info

Look out for an email or text and log in to Chiron Health to confirm your info using your favorite device

See your doctor

Log in 15 minutes before your video visit and come prepared with questions for your doctor

Use the Chiron Health telemedicine app on your computer, tablet, or smartphone

Book your video visit now

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Video visits are great for...

Follow-Up Visits

Medication Questions

Lab & Test Results

General Questions

Video appointments make seeing your doctor fast and easy

“This is such a fantastic idea! The video is high-quality and so easy to set up. Great for the doctor and the patient for keeping in touch and monitoring treatment. Saves a LOT of gas.”

Erica
Satisfied Patient

“After having already established a rapport with my doctor, this provides a much more efficient way to follow-up. I can’t even imagine going to a random doctor through a service like Teladoc!”

John
Satisfied Patient

“Being the parent of two special needs children this is an amazing technology that will enable us to have a doctor available in our house to help make decisions about the care of our daughters. Absolutely fantastic idea.”

Liz
Satisfied Patient

Tips for a great video visit

Please log in 15 minutes before your appointment. Have questions? We're here to help you through every step!

1. Check internet connection

Wi-Fi or a wired connection is strongly preferred for a great video visit experience.

2. Use headphones

This will help cut down on background noise and keep the conversation with your doctor private.

3. Hold tight!

Sometimes we run a few minutes behind, just like in the office. Feel free to check facebook or email while you’re waiting.

Frequently Asked Questions

How do I schedule a video visit?
Click here to request a video visit online, or call our office directly to schedule: (512) 694-8888.
How much will my visit cost?
Video visits are typically covered by your regular health insurance - you'll enter a credit card before the appointment and will be charged the same co-pay as an in-person visit.
Which devices can I use for my video visit?
You can use a computer, tablet, or smartphone (iPhone, iPad, and Android devices). Search for "Chiron Health" in the app store on your mobile device, or click here to log in on your computer.
Is my video visit secure?
Yes! The video technology uses bank-grade encryption. However, make sure you find a quiet, private place in your home or office for your appointment.

Book your video visit now

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Meet our technology partner

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Our friends at Chiron Health are available to answer any technical questions you may have. You can chat with their support team directly in the app (web & mobile) or contact them with the info below.

(800) 768-8131

support@chironhealth.com